Privacy Policy

1. Information we collect

We collect the following types of information:

• Account information — your name, email address, mobile number and password when you register.
• Business & financial data — the information you enter into the platform, such as company details, GSTIN, customers, suppliers, items, invoices, payments and inventory records.
• Payment information — when you subscribe to a paid plan, payments are processed by our third-party payment gateways. We do not store your full card or bank details on our servers.
• Usage & device data — log data such as IP address, browser type, pages visited and timestamps, used to operate and secure the service.

2. How we use your information

• To provide, operate and maintain the platform and its features.
• To process subscriptions and payments.
• To communicate with you about your account, updates and support requests.
• To secure the platform, prevent fraud and comply with legal obligations.
• To improve our products and services.

3. Your data belongs to you

The business and financial data you enter remains your property. We access it only to operate the service, provide support at your request, or where required by law. We do not sell your personal or business data to third parties.

4. Sharing & disclosure

We may share information only with:

• Service providers (e.g. hosting, payment gateways, email delivery) who process data on our behalf under confidentiality obligations.
• Legal authorities where required by applicable law, regulation or valid legal process.

5. Data security

We use industry-standard measures — including encrypted connections (HTTPS), access controls and secure hosting — to protect your data. No method of transmission or storage is 100% secure, but we work to safeguard your information against unauthorised access, alteration or disclosure.

6. Data retention

We retain your data for as long as your account is active and as needed to provide the service. After account closure, data may be retained for a reasonable period to comply with legal, accounting or tax requirements, after which it is deleted or anonymised.

7. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences and understand usage. You can control cookies through your browser settings, though some features may not function without them.

8. Your rights

You may access, update or export your data from within the application, and you can request correction or deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable law.

9. Children

The service is intended for businesses and is not directed to individuals under the age of 18.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date. Continued use of the service after changes constitutes acceptance of the revised policy.

11. Contact us

For any privacy questions or requests, contact us at support@khatazone.com.